Product Guides & Tutorials

Effective Date: May 8, 2026

C4F Technology (“C4F Technology”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services, including applications distributed through the Atlassian Marketplace.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

C4F Technology
29 Street 49, Ward Tan Phong, District 7
Ho Chi Minh City, Ho Chi Minh 70000
Vietnam

Email: privacy@c4ftech.com
Phone: +84 908 052 253

Website:  C4F Technology

We may collect information directly from you, automatically through your use of our services, or from third parties such as Atlassian.

We may collect information you voluntarily provide, including:

• Name
• Email address
• Company or organization name
• Contact information
• Billing or payment-related information
• Support requests and communications
• Account credentials where applicable
• Any information submitted through forms, comments, or customer support channels

When you use our website or applications, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Usage data and analytics
• Log files
• Cookies and similar technologies
• Access timestamps and referring URLs

For apps distributed through the Atlassian Marketplace, we may receive certain information from Atlassian Marketplace and Atlassian products, including:

• Atlassian account identifiers
• User profile information
• Jira or Confluence project data necessary for app functionality
• Licensing and subscription information
• Product usage information

We only access and process data required to provide and improve our applications and services.

We use your information to:

• Provide, operate, maintain, and improve our services
• Authenticate users and manage accounts
• Process transactions and licensing
• Respond to inquiries and provide customer support
• Monitor and analyze usage trends
• Detect, prevent, and address security issues or fraud
• Comply with legal obligations
• Communicate updates, notices, or service-related information

We do not sell your personal information to third parties.

Our website and services may use cookies and similar technologies to improve user experience and analyze usage.

If visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available at:
Gravatar Privacy Policy

If you visit our login page, temporary cookies may be set to determine whether your browser accepts cookies. Login cookies and screen preference cookies may also be used to maintain your session and preferences.

We may use analytics providers and diagnostic tools to understand how users interact with our website and services.

If you upload images to our website or services, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to extract location data from uploaded images.

Articles or pages on our website may include embedded content (e.g., videos, images, or articles). Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.

We may share information with:

• Service providers and hosting providers
• Atlassian and Atlassian Marketplace services
• Analytics providers
• Legal authorities when required by law
• Professional advisors or auditors where necessary

We only share information necessary for legitimate business or legal purposes.

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security and operational integrity

Comments and related metadata may be retained indefinitely to facilitate moderation and follow-up communications.

Registered users may review, update, or delete their personal information where applicable.

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at privacy@c4ftech.com.

Please note that we may retain certain information where required for legal, security, or operational purposes.

Your information may be processed and stored in countries other than your own. By using our services, you consent to such transfers, subject to applicable data protection laws.

We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no transmission method or electronic storage system can be guaranteed to be completely secure.

In the event of a data breach affecting personal information, we will take reasonable steps to investigate, mitigate risks, and notify affected parties and authorities where required by applicable law.

Our services are not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from children.

Our services may integrate with or link to third-party services. We are not responsible for the privacy practices or content of third-party websites or services.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of our services after updates become effective constitutes acceptance of the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

C4F Technology
29 Street 49, Ward Tan Phong, District 7
Ho Chi Minh City, Ho Chi Minh 70000
Vietnam

Email: privacy@c4ftech.com
Phone: +84 908 052 253

Copyright © 2015 – 2026 C4F Technology